Home Care Packages Wollongong, Illawarra and Shoalhaven

You may choose to fund your care using your Home Care Package. As one of the most affordable Home Care Package Providers in NSW, allcare offers value for money, more control and more hours of care.

There are four levels of Home Care Packages available that correspond with each individual’s assessed needs. Each level attracts a different amount of Government funding, and therefore different numbers of hours of care per week.

Our dedicated care team is committed to delivering the best quality in-home care services, ensuring that you receive the right support and assistance you need day-to-day.

Reach out to us today, and one of our friendly Client Engagement Managers will work with you to ensure you get the most out of your aged care funding.

Your Care Plan

You’re at the centre of your care

Your care needs will be documented in a unique goal-oriented Care Plan, based on your individual needs and preferences, ensuring that you are surrounded by the most effective supports.

Through allcare, you can access a wide range of services and an extended team of professionals, including healthcare professionals, dietitians, builders, personal trainers and clinicians.

It’s your care, done your way.

You are best placed to determine your care needs, and it is entirely up to you how you would like to use your funding. allcare will do everything possible to provide your choice of services.

The added extras

Because of our affordable and transparent pricing, allcare is able to offer a range of extra services to our clients, which many other in-home aged care providers do not. These services and programs can be included in your Care Plan and are designed to improve your quality of life and independence.

Many in-home aged care providers will ask for up to 14 days’ notice for a transportation booking. However, here at allcare, we provide our clients with flexible transport on demand.
Whether you need to attend a medical appointment, you’d like to go shopping, enjoy a social outing or visit family, our flexible transport services are ready to go!
Our trained team provides specialised dementia care, helping you with living independently and safely in your own home. We are committed to helping clients and their carers, and be their full circle of support.
Our experienced nursing, physiotherapy and occupational therapists work alongside other healthcare partners to provide services that are tailored to your individual needs.

We provide compassionate palliative care to clients with life-limiting illnesses, helping them live as fully and comfortably as possible.
Our Out & About program keeps you connected to your community, whether it's attending events, going out for lunch or simply enjoying time outdoors.
Whether it is as simple as using an iPad to connect with a loved one, using ‘smart-glasses’ to help with reading, or entirely re-wiring a house to become a digital smart home, allcare’s team of Client Engagement Managers are trained to help our clients use assistive technologies to maintain their independence.

Our services

Here’s what we can do for you

These are the types of personal care assistance available through a Home Care Package, including:

A Home Care Package is a Government-subsided program that helps you live independently at home for longer.

Control of Daily Living
Domestic Assistance
Home Maintenance
Nutrition and Meal Preparation
Personal Care
Pet Care
Respite Care
Shopping
Social Participation and Community Involvement
Transport
And more depending on what your choice of services is.

Your Care Plan will capture your individualised culture, spiritual, and social needs.

Funding Options

There are multiple ways in which your in-home care can be funded. Government funding can be accessed via the Commonwealth Home Support Programme (CHSP) and Home Care Packages (HCP). You may also choose to pay for your own care privately, or top up your Government funding via Self-Funded Care.

A Home Care Package is a Government subsidised program that helps you live independently at home for longer. The types of care and support available through a Home Care Package include help with housework, personal care, respite, meals and food preparation, transport, shopping, allied health, social support and more.
To access a Home Care Package, first contact My Aged Care for an assessment on 1800 200 422. The allcare team are here to help guide you step-by-step on how to access an HCP.
Contact us today.
Self-Funded Care provides support for older people and people living with dementia. It’s different to a Home Care Package and the Commonwealth Home Support Programme because it’s not Government subsidised and is paid out-of-pocket. The service can be arranged on a short-term or long-term basis, seven days a week (including evenings if required).
This provides the opportunity to receive home care above what can be provided within your Home Care Package or Commonwealth Home Support Programme. Support includes social outings, personal care, home help, nursing services, respite and transport.
Contact allcare to discuss your options, and one of our Client Engagement Managers will be in touch to discuss your individual needs and preferences.

What makes us different?

We recognise different people have different needs. We are proud of the fact we don’t just say that we provide choice over when, how and what services meet the individual expectations of our clients, we actually do it.

Our team members are reliable and honest, and we work hard to ensure you receive care from a consistent team. Our team can also offer community nursing and clinical care services.

We provide a 24/7 on-call service, so that you can contact us any time of the day or night. You have a local Client Engagement Manager, so that you speak to the same people whenever you need to contact us.

We have gone to great lengths to ensure our pricing is transparent, so you receive more hours of care. There are no hidden fees, and what you see is what you get.

We provide more bang for your buck! You get a range of services that other providers simply don’t offer, including social support, on-demand transport, clinical care, wellness services and in-home equipment. We are focused on providing individualised care that allows you to have social connections and be healthy in doing the things you enjoy most.

We use the latest technology to reduce our prices and improve the quality of our services. Technology helps you to live independently, remain safe in your home and helps connect you with the right people.

Experience the allcare difference

We care deeply about both our clients and staff. We work with our clients to ensure they receive the services they want. We focus on their abilities, wishes and expectations and offer support and guidance where needed, so that we take pressure off them and their families.

Our dedicated care workers are committed to making a positive difference in your life. Let us show you how our compassionate care can enhance your independence and quality of life.

Connect with us today to create a Care Plan that’s just right for you.

Frequently Asked Questions

A Home Care Package is a Government subsidised program designed to help older Australians live independently in their own homes for as long as possible. There are different types of care and support available through this program, and can be tailored to individual needs. As an accredited provider of home care in the Wollongong, Illawarra and Shoalhaven regions, we are committed to delivering quality care services that enhance the overall quality of life for seniors in these regions.
You can apply for a Home Care Package through My Aged Care. The process involves an assessment to determine your eligibility and care needs. It's important to note that support is available for you or your loved ones during this process. Once your package has been assigned, allcare will work with you to provide the supports and services you want.
Your Home Care Package is funded through a Government subsidy. You may wish to top up your government subsidy if your personal circumstances allow it. The total of these makes up the budget that you can spend on your care. Eligibility for subsidies and any fees will be discussed and agreed upon with allcare before commencement of your services.
In most cases, Government subsidies and supplements make up the majority of your Home Care Package budget. The amount of Government contribution varies according to the package level assigned, including any supplements you may be entitled to (such as a dementia supplement).
If your care needs change, you can request a reassessment to potentially adjust your package level. This ensures that your Care Plan continues to meet your needs as they evolve.
A Home Care Package does not cover certain services and costs. These may include rent or mortgage payments, groceries, and entertainment costs. It’s important to discuss what is included and excluded with your provider to ensure your expectations are aligned.
My Aged Care is the starting point for accessing aged care services in Australia. It provides information, assessment, and referrals to services, including Home Care Packages, specifically designed to offer a structured and funded Care Plan for seniors living at home.