allcare packages

About us

How to get a package

How to get a package

You may be eligible for aged care services if you are an older person and you:

Check mark

need assistance
to complete
everyday tasks

need assistance to complete
everyday tasks

Check mark

are a person with special needs

are a person with
special needs

Check mark

have an illness
or dementia

have an illness
or dementia

Check mark

need short-term assistance to help restore your health

need short-term assistance to
help restore your health

Eligibility for help with in-home services is determined through an aged care assessment.

To find out if you need an assessment and if you are eligible for these in-home services, call My Aged Care on
1800 200 422.

You can also contact us, and we can provide you with some general advice and assistance in navigating the My Aged Care system.

You can also contact us, and we can provide you with some 
general advice and assistance in navigating the My Aged
Care system.

You can also contact us, and we can provide you with some general advice and assistance in navigating the My Aged Care system.

How to swap to allcare

How to swap to allcare

If you are already receiving a home care package but are unhappy with your current provider, it is very easy to choose a new one!

If you are already receiving a home care package but are unhappy with your current provider it is very easy to choose a new one!

You may be concerned about reliability, you may be looking for a wider range of services, you may be interested in seeing if a new provider can offer you more care hours, you may be moving your residential location, you may just be looking for a change. It doesn’t matter – it is your choice. You are entitled to change provider for any reason.

If you decide that you would like allcare to be your new Home Care Package Approved Provider, we will take care of all the paperwork, work through the transition with your current provider and make sure that all the Department of Health requirements are met – all you have to do is make the decision.

Contact our team to discuss your options, and how we can better serve you.

You can also contact us, and we can provide you with some general advice and assistance in navigating the
My Aged
Care system.

You can also contact us, and we can provide you with some general advice and assistance in navigating the My Aged Care system.

Contact us

iAccelerate Centre (239)
Innovation Campus
University of Wollongong
Squires Way
North Wollongong, NSW 2500
Email: info@allcare.org.au

Volunteer with us

Volunteering is an immensely rewarding experience; we recognise the important function that volunteerism plays in the aged care space, and more broadly in our community.